###### Welcome to percussion Portal

Forgot PasswordComplete the form below, and we will e-mail instructions for setting a new password.

### Reset Password

**Enter your registered email address or mobile number to change your percussionsoftware account password.**

### Change

Slide and align the missing piece
Select what’s in the image
Solve the audio question

### CAPTCHA verified

Play the audio and enter the answer to the question

### Verify

### Next

### Change

**Cannot reset password**
Your organization has enforced alternate passwordless sign-in modes. Hence, you cannot use or change your password. For more information, contact your administrator.

### Terminate Sessions

Apart from changing your password, you can perform the following action if you feel your account is compromised.

- Terminate all the browsers sessions. This will sign you out of all your percussionsoftware account sessions that are active in browsers.
- Terminate all the desktop and mobile app sessions. This will sign you out of all the percussionsoftware apps that are installed on devices. You will need to sign in to them again.

### Include OneAuth

If enabled, you need to verify your new password in OneAuth app installed on your Primary Device.

### Revoke connected app's access to your account.
This will revoke all the permissions you’ve granted to any third-party apps/extensions for fetching information from your account.

### Continue

### Change

**Forgot Password**
Enter the last password you remember with this percussionsoftware account. If it matches, you can continue to sign in.

### Verify Password

### Continue to reset password

### Change

**Access Your Account**
The password you entered matches with your current percussionsoftware account password.

### Access Your Account

### Reset password anyway

### Change

You are currently signed in as **{0}**. To continue, you will be signed out of this account and signed in to **{1}**.

### Sign out and Continue
No, keep my current account signed-in

### Password Changed

Your account **{0}** password has been changed successfully. Please sign-in with your new password to access your account.

### Continue Sign In

### Change

**Forgot Password**
A one-time password (OTP) will be sent to your registered mobile number for verification.

### Send OTP

### View all options

### Change

**Verify your identity**  
Choose a mode to verify that this account belongs to you.

### Verify via device
A notification will be sent to your OneAuth installed recovery device for verification.

### Verify via email address
An OTP will be sent to your registered email address.

### Verify via mobile number
An OTP will be sent to your registered mobile number.

### Change

**Enter the one-time password sent to {0}.**

### OTP sending

### Verify

### View all options

### Verify via device
Accept the push notification sent to your recovery device to verify yourself.

**Device name**
Waiting for approval
Resend push notification

### View all options

### Verify via email address
You can verify yourself using your recovery email address {0}.

**Enter the full email address to receive a one-time password.**

### Send OTP

### Verify via email address
You've added {0} recovery email address. Verify yourself by selecting one of the following to reset your password.

### View all options

### Verify via mobile number
You can verify yourself using your mobile number {0}.

**Enter the full mobile number to receive a one-time password.**

### Send OTP

### Verify via mobile number
You've added {0} recovery mobile numbers. Verify yourself by selecting one of the following to reset your password.

### View all options

### MFA Verification

**Enter the MFA OTP generated on your authenticator app**

### Verify

### Try other MFA modes

### Create New Password

Enter a unique and strong password that is easy to remember so that you won't forget it the next time.

### Change Password

**Contact Administrator**
You're part of the organization **{0}**. You can contact your administrator **{1}** to reset password for your account. [Learn more](https://support.percussion.com/accounts/p/10044780866/%7B2%7D)

**Contact Support**
We are here to help you.

Since your account is unverified, you don't have any more password recovery options.

Send an email to [{0}](mailto:{0}) and we will assist you in recovering your account.

### Go Back

**New User?** [Sign Up](https://support.percussion.com/portal/en/signup)  
Create an account to submit tickets, read articles and engage in our community.

**Are you an Agent?** [Login here](https://support.percussion.com/support/percussion/ShowHomePage.do)  
You will be taken to the agent interface.